Please Note: Due the nature of this product, we are unable to accept returns. Information This instrument is equipped with powerful suction to provide deeper cleansing for your skin. It is proved to be highly effective at removing blackheads, whiteheads, dead skin, grease, and makeup residues, smoothing wrinkles and tightening your skin after continuously using for two to five weeks. It uses no chemicals or other cleaning products, helping to look after your skin. It can be recharged which the accompanying charging wire. Cleaning Heads It comes with 5 different cleaning heads; Small Hole - Ideal for removing blackheads. It also has a weaker function which is ideal for those with sensitive skin. Oval Hole - Effective at removing micro-wrinkles around the corners of the eye and mouth. Microcrystalline Head - Can exfoliate dead skin and provides micro lift massage to brighten and lift your skin. Elliptical Hole - Great to remove fine wrinkles and increase skin elasticity. Big Hole - Perfect for removing blackheads, grease and cosmetic residue and comes with a stronger suction. How To Use Clean your skin to remove make-up and other products ensuring your skin is clean. Use a hot towel, steamer or similar product to open up your pores. Use the Skin Cleanser with your chosen head. Make sure you gently move the Skin Cleanser in one direction. Use a cold towel, face mask or other similar product to cool and calm the skin and to close your pores.